Ubertec has been providing service and sales for Apple computers for over twenty years. We strive for fast, efficient, quality service and pride ourselves on being an Apple Premium Service Provider.
We can process warranty repairs for Apple Computers, iPhones, iPads, and iPods. You can just pop on in with your device, or create a reservation via the Apple Support system to have a service desk technician ready to discuss your issue. (It probably will have to stay with us, this is just to book the device in)
PLEASE NOTE: All service jobs now require an online service request prior to coming in Ubertec Service Request
All hardware repairs use genuine Apple parts and components.
No warranty, no problem. We can trouble shoot software issues or help diagnose a hardware fault.
We also specialise with Apple non-warranty repairs:
All non warranty jobs entail a $50 Diagnostic fee. This covers the inspection and assessment of the non warranty computer or iOS device. From there we provide recommendations and/or quote for the required work.
We also work with various insurance companies so we can provide insurance reports $90 and a “start to finish service” for insurance claims.
Our Daily Commitment
We respect our customers' time and deliver all repair transactions in a timely, personalised and efficient manner. We always make certain our customers know what to expect. We treat our customers with a sense of empathy, professionalism and urgency. We value every customer problem as an opportunity to excel. We listen and respond immediately to all feedback, taking initiative to make it right. We exceed customers' expectations by offering proper diagnosis, reliable repairs and fast turnaround. We maintain a neat, clean and organised store according to Apple's standards. We are up to date on Apple technology and conduct repairs using certified technicians. We earn trust by recommending relevant solutions that meet our customers' needs and goals. We welcome all customers with a smile, a helping hand and personal attention. We encourage open dialogue with our people and customers to share ideas about improving our store, our processes and performances. We embrace and seek favourably of our coworkers, resellers, service providers, third-party partners and Apple.