Ubertec Privacy Policy

Ubertec understands how important your personal information is, how it is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This Privacy Policy is transparent so you can understand how we collect personal information, why we need to and how we use and store it.

What is personal information and how we collect it

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Ubertec. 

You may provide us with certain personally identifiable information when you:

• Interact with us in person or over the phone for orders or service requests
• Make a query via a web form or browse our website
• Request customer support or send us any other communication
• Sign up for newsletters, email alerts, and special offers
• Respond to surveys
• Allow us to perform credit checks

Such information may include your name, phone number, email address, billing address, shipping address, and credit card number. You may also provide us with information about other people, such as their email addresses, if you request them to be contacted on your behalf.

What we use personal information for

At Ubertec, it is really important that staff understand customers and their needs. We need to ask for information to continually improve your shopping experience. We may use your information to identify you from others then track history and transactions. We require your information to get in contact with you for sales and service requests and also to offer you promotional marketing.

Sharing of personal information

Ubertec and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

We are required to share personal information with Apple under our service agreements. They require personal information such as names, addresses, phone numbers in order to process service requests.

Security of personal information

Be assured we use a variety of measures to keep your personal information secure. We have policies in our employment contracts and general policies so staff are aware of their requirements and conditions of working at Ubertec. We also have a range of security programs, such as firewalls, SSL certificates and security software that are kept up to date so your data is protected.

If you wish to view, amend or update your personal information please email info@ubertec.co.nz with your request.