Prepare Before Service

Back up your data

If you are unsure on how-to or unable to do this, please discuss with us when booking the item in. All phones (other than battery repairs) are required to be restored when we service these.

iPhone Back up https://support.apple.com/en-n...

Back up Mac https://support.apple.com/en-n...

Turn off Find my iPhone on iOS devices

Find My iPhone https://support.apple.com/kb/p...

Find My Apple Watch https://support.apple.com/en-n...

Turn off Find my iPhone stolen device protection

https://support.apple.com/en-us/HT212510

Notify us if there has been a third party repair done to your item with non-Apple parts, or if any liquid has penetrated the device.

A proof of purchase is required for all warranty Beats headphone repairs.