Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPad.

AppleCare+ for iPad provides expert technical support and additional hardware coverage for iPad, Apple Pencil and an Apple-branded iPad keyboard from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.

One stop for support

Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts by chat or phone
• 24/7 priority access through getsupport.apple.com
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs

Additional hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

• Your iPad
• The battery
• Apple Pencil
• Apple‑branded iPad keyboard
• Included USB cable and power adapter
• Unlimited incidents of accidental damage protection, each subject to a service fee

Software support

Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:

• Using iPadOS and iCloud
• Connecting to wireless networks
• Using FaceTime, Keynote, Numbers, Pages and other Apple‑branded iPad apps

For further details:https://www.apple.com/nz/support/products/ipad/

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