Service and support from the people who know your Mac best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when
you buy AppleCare+ for Mac.

AppleCare+ for Mac provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of NZ$169 for screen damage or external enclosure damage, or NZ$499 for other accidental damage. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.

One stop for support

Because Apple designs the computer, the operating system and many applications, Mac is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts by chat or phone
• 24/7 priority access through getsupport.apple.com
• Onsite service
• Local Apple hardware service around the world

Additional hardware service 
options

AppleCare+ provides additional hardware service options, including parts and labour, from Apple-authorised technicians around the world. Service coverage includes:

• Your Mac computer
• The battery
• Included accessories such as the power adapter
• Apple memory (RAM)
• Apple USB SuperDrive
• Unlimited incidents of accidental damage protection, each subject to a service fee of NZ$169 for screen damage or external enclosure damage, or NZ$499 for other accidental damage

Software support

Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:

• Using macOS and iCloud
• Quick how-to questions about Apple-branded apps, including Photos, iMovie, GarageBand, Pages, Numbers, Keynote and pro apps such as Final Cut Pro, Logic Pro and more
• Connecting to printers and wireless networks

For further details:https://www.apple.com/nz/support/products/mac/

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