Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

Both AppleCare+ and AppleCare+ with Theft and Loss provide 24/7 priority tech support through getsupport.apple.com and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. You can even add theft and loss protection, depending on the plan you choose.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.

AppleCare+ for iPhone includes unlimited incidents of accidental damage protection. Each incident is subject to the service fees listed below. In addition, you’ll get battery service, Express Replacement Service and 24/7 priority access to Apple experts through getsupport.apple.com

AppleCare+ with Theft and Loss

Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to the service fee listed below.

Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen and throughout the claims process.

One stop for support

Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call

• Direct access to Apple experts by chat or phone
• 24/7 priority access through getsupport.apple.com
• Same-day service in most major metropolitan areas worldwide
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs
• Theft and Loss coverage: If your iPhone is lost or stolen, a replacement can be shipped to you in any country where Theft and Loss coverage is available

Additional hardware coverage

Both AppleCare+ products provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee. See the table above for details. Coverage includes the following:

• Your iPhone
• The battery
• Included cable

Software support

With either AppleCare+ product, Apple experts can help troubleshoot:

• Using iOS and iCloud
• Connecting to wireless networks
• Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps

For further details:https://www.apple.com/nz/support/products/iphone/

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