Service and support from the people who know your Apple Watch best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Cover more than your wrist when you buy AppleCare+ for Apple Watch.

Apple Watch, Apple Watch Nike and Apple Watch Ultra

AppleCare+ for Apple Watch, Apple Watch Nike and Apple Watch Ultra provides expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a NZ$119 service fee for Apple Watch and Apple Watch Nike, and a NZ$139 service fee for Apple Watch Ultra.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com. Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.

One stop for support

Because Apple designs Apple Watch, watchOS and many applications, Apple Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts by chat or phone
• 24/7 priority access through getsupport.apple.com
• Global repair coverage: Get local Apple hardware service when travelling around the world
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs

Additional hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes:

• Your Apple Watch
• The battery
• Unlimited incidents of accidental damage protection, each subject to a service fee of NZ$119 for Apple Watch and Apple Watch Nike, or NZ$139 for Apple Watch Ultra

Software support

With AppleCare+ for Apple Watch, Apple experts can help troubleshoot:

• Using watchOS
• Connecting to iPhone, including iOS and the Apple Watch app
• Questions about Apple-branded watch apps

For further details:https://www.apple.com/nz/support/products/watch/

Warranty Period

Warranty period: 12 months
Warranty terms: Return to base

Sign-up to our mailing list

Create an account

Create a personal or business account to receive special rates and make checkout a breeze.