Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

Both AppleCare+ and AppleCare+ with Theft and Loss provide 24/7 priority tech support through getsupport.apple.com and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. You can even add theft and loss protection, depending on the plan you choose.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law.

One stop for expert service and support

Because Apple designs iPhone, iOS and many applications, iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

• Direct access to Apple experts by chat or phone

• 24/7 priority access through getsupport.apple.com

• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs

Additional hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians. Service coverage includes the following:

• Your iPhone
• The battery
• Included cable
• Unlimited incidents of accidental damage protection, each subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage.

Software support included

With AppleCare+ for iPhone, Apple experts can help troubleshoot:

• Using iOS and iCloud
• Connecting to wireless networks
• Questions about FaceTime, Mail, Safari and other Apple-branded iPhone apps

For further details, please see:https://www.apple.com/nz/support/products/iphone/

Warranty Period

Warranty period: 12 months
Warranty terms: Return to base

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